Delivery and returns policy


Free on ALL orders over £30 or £2.95 otherwise. Delivery usually within 2-4 working days.

Orders are shipped via Royal Mail. 


Available upon request - please contact us for more info.


Return your unwanted item within 30 days of receipt (full price), 15 days (for Sale items), unused and in its original condition with your completed returns form via Royal Mail. 


Under the United Kingdom's Consumer Contracts Regulations you have the right to cancel your order. To do so you must inform us in writing within 14 days from the day after receipt of your order, either by post or email.

Returning any item within 30 days will also be taken as notice of cancellation of your order (or part of your order).

Goods are provided to you on approval and legal title to the goods will not pass to you until the 14 days post-delivery period has expired. On receipt of the goods, Sunny Soul Up will give you a full refund of the amount paid or an exchange/credit as required.

If you return goods on which you have received a discount/offer, that discount/offer will no longer apply if you fall below the discount/offer threshold. The contract in respect of sale of goods between Sunny Soul Up and you requires that you return the goods to Sunny Soul Up upon cancellation. This does not affect your statutory rights